IMVS Studio Policy

A La Carte Private artist coaching sessions (PACS) and Pricing:

  • The IMVS offers Private Artist Coaching Sessions (PACS) that are 45 minute One-on-One music lessons priced at $165 per session that may be purchased and scheduled a la carte.

Scheduling Policy:

  • All scheduling is done online through IMVS's account with Acuity Scheduling.

  • Any PACS must be prepaid prior to scheduling, and that prepayment is used to reserve and confirm your PACS with the IMVS.

  • Availability is on a “first-come, first-serve” basis, and the IMVS does not "hold" time-slots for unpaid reservations.

  • Students may schedule PACS up to 30 Days in advance of the current date.

  • The IMVS will send out a courtesy reminder via email and text of the Student’s confirmed PACS 48 hours prior to its confirmed start-time, and then again 60 minutes prior its start-time.

  • PACS ending-times are not extended for clients who arrive to their lessons later than their listed start-time.

  • Should the Student not arrive to their in-person PACS , or log-in for their online PACS , 15 minutes after its scheduled start time, that PACS is counted as a “No-Show”, and is ineligible to be rescheduled.

  • All sales are final, non-transferrable, non-refundable, and will not be prorated. No exceptions.

  • The IMVS reserves the right to refuse service to anyone.

Cancellation and Rescheduling Policy:

  • The Student may reschedule any PACS to another day and time without penalty up to at least 24 hours prior to their lesson’s scheduled start-time (for example, if scheduled at 3:30PM on Tuesday, than no later than by 3:30PM the day prior).

  • Cancellations cannot be made with less than 24 hours notice, and are treated as a “No-Show” and forfeit the payment made for that PACS . No exceptions.

  • The Student is responsible for canceling and rescheduling all of their own PACS using the “Cancellation / Reschedule Lesson” link provided by Acuity in the courtesy reminder emails and texts.

  • If the Student cancels a PACS more than 24 hours in advance, and that PACS was paid-for and scheduled “A La Carte”, it must be rescheduled to another available time slot within 28 days of its initial confirmed booking.

  • Rescheduled PACS may not be rescheduled a second time.

  • The IMVS reserves the right to same-day cancel any scheduled PACS for any reason. In that event, the canceled PACS will be rescheduled to a different day and time within 28 days of the cancellation.

IN-PERSON LESSONS + ILLNESS/COVID PROTOCOL:

  • Students who are scheduled for an in-person PACS , but are under the weather and past the 24 hour requirement to reschedule, may instead opt to take their PACS online via Facetime. Please contact the IMVS at least 15 minutes prior to your PACS via email or text to alert the IMVS of your request.

  • Students who arrive to their PACS ill will be sent home, and their PACS will be counted as a No-Show.

ARTIST DEVELOPMENT PODS (adp) - policy & guidelines:

REGISTRATION & RECURRING PAYMENT:

  • Students may enroll into their ADP using this link.

  • Students are assigned to an ADP prior to purchasing their enrollment, and are not permitted to reschedule their attendance to another ADP.

  • Enrollment is consentual and ongoing, and membership fees are automatically recurring every 25th day of the calendar month until the Student or the IMVS discontinues enrollment.

  • IMVS reserves the right to move a Student from one ADP to another, even if that ADP meets at a different day or start-time.

IMPORTANT REGISTRATION POLICIES:

  • Fees are Non-Refundable, Non-Transferable, and will not be Prorated for any circumstance.

  • Students may discontinue their enrollment from the ADP by completing the Discontinuation Form with at least 30 days notice. Students are fiscally responsible for any recurring fees that occur within 30 days of their submitted form.

  • NO verbal notices will be accepted.

  • NO make-ups for any missed classes

ADP + ILLNESS / COVID PROTOCOL:

  • It is recommended that Students who are experiencing cold and flu-like symptoms not attend class.

  • Students who attend class and exhibit cold or flu-like sypmtoms must wear a mask for the duration of their attendance and will not be permitted to perform on-mic for that class.

  • IMVS reserves the right to send-home any Student that attends class but is exhibiting severe cold or flu-like symptoms such that it is disruptive to the class and/or risks the spread of germs to other class members.

PACS MEMBERSHIP SUBSCRIPTIONS / “THE PERFORMER” & “THE ENTHUSIAST”:

The Guidelines presented below are in-addition-to the Standard Studio Policy that governs all Private Artist Coaching Sessions (PACS) and all music-related lessons and scheduled with the IMVS. When there is overlap or contradiction between policy, the Membership Policy supersedes the Studio Policy. Further, Any policy not covered herein defaults to the standard Studio Policy guidelines found at iarimusic.com/studio-policy

REQUIREMENTS:

IMVS Student must add and keep a valid and current Debit or Credit Card to their Acuity profile.

MONTHLY SUBSCRIPTIONS - FEES AND PRICING:

Subscription fees are due monthly, and are automatically billed to the Student’s credit card held on file, on the 25th of each moth, and those monies are applied toward the PACS scheduled for the upcoming month (For ex. monthly tuition collected on September 25th applies for all lessons scheduled in October). Membership fees are non-refundable, non-proratable, and non-transferable. Unused PACS do NOT roll over at the end of the month, nor are they credited towards future purchases at the IMVS.

RECURRING PACS TIME-SLOTS:

Upon enrollment, the Student selects a preferred day and time for their recurring PACS, and those dates are automatically scheduled on the Student’s behalf for the duration they remain enrolled.

CANCELING / RESCHEDULING LESSONS:

Membership Policy concerning protocol to cancel and reschedule PACS follows the Standard Policy with the following caveats:

All rescheduled PACS must occur within the same month for which the original session was initially scheduled.

The IMVS does not guarantee that a time-slot will be available during the regular teaching hours, and the IMVS is under no obligation to extend its hours in order to accommodate a rescheduled PACS.

CHANGING MEMBERSHIP TIERS:

The Student must give at least a 15-day written notice of their intent to change the tier-level of their subscription by filling out the Change Tier Request Form found at iarimusic.com/member

DISCONTINUING YOUR SUBSCRIPTION:

Any Student wishing to discontinue their monthly subscription must submit written notification to the IMVS by filling out the Discontinuation Form found at iarimusic.com/member.

ONLY COMPLETED FORMS TO DISCONTINUE ANY ACTIVE MEMBERSHIPS WILL BE HONORED.

Recurring payments will cease 30 days from the date the written notification is submitted to the IMVS.

The Student is fiscally responsible for any membership fees that occur within those 30 days.

Use of Image / Audio Consent:

  • From time to time, IMVS may take photographs, video, and/or audio recordings of students.

  • The resulting media may be used for display, instruction manuals, books, marketing, website an internet and social media promotion, in both print and electronic formats, and any other promotion purposes for IMVS.

  • The students’ name, image, likeness, and voice may be used without further consent or payment to student.

  • Recordings, audio and/or visual, may be made during lessons and performances, however, only recordings from performances and public events like workshops may be used by IMVS for public display – Recordings from private one-on-one lessons are kept private and confidential, and will be used only for the student’s training and improvement.

FINE PRINT:

The Student gives the IMVS permission to automatically charge their debit or credit card for the purchase of voice lessons and the membership subscriptions offered, and I understand that this automatic charge is recurring quarterly until written notification with at least a 30 day advanced notice is submitted. The Student understands that the Membership Subscription may be subject to change during the course of their enrollment, and The Student understands that The IMVS will give advanced written notification to any changes. Further, The Student understands that The IMVS reserves the right to terminate any contract for any reason it deems legitimate without giving a 30 day notice. The Student understands and acknowledges that all sales are final, non-refundable, non-transferrable, and will not be prorated for any circumstance.

policies are subject to change.

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